Resolution Tip: Common issue with file submission

Hello Xeekers! We have noticed that there is a common issue with file submissions so wanted to share a quick tip.

If you are having trouble submitting your file, please check the header row to make sure it says “lithology” only and proceed to submit your file. We’ve seen that many of you have “#” in the header row that is causing issues with the file being submitted properly.

image

If you’re still experiencing issues with submission after fixing the header row, please reach out to us at team@xeek.ai with your file and we will look into it.

Thanks,
Team Xeek

1 Like